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MEETUP

Data, Meet Ops: How to delight & retain customers with trustworthy data

From: To:

Nov 15, 2022 • 6:00pm () Nov 15, 2022 • 6:30pm ()

Speakers

Kurt Steckel

Kurt Steckel Head of Solutions Engineering & Architecture

Avi Avital

Avi Avital Head of Customer Success

Info

Learn specific recipes about how to unlock your data to improve team collaboration and drive customer experience. With 30+ years of combined experience, Head of Customer Success, Avi Avital, and Senior Data Architect Kurt Steckel have seen it all. They’ll walk through expert tips and templates on how to activate your data for customer success use cases.

What you will learn:

Growth Targeting: Converting customers to paid plans or a higher tier‍
Churn Reduction: Proactively engaging accounts with reduced usage
CS tactics that work in a downturn
Do more with less through Digital CS
Consolidate technology platforms and vendors
How to provide strategic data that activates these CS tactics
CS & the Data Team vocabulary: How to talk to each other

This is the first event in a live workshop series!

From your warehouse to your favorite apps. Without code or engineers.

Activate your data today. Book a demo with one of our experts.

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