CENSUS FOR CUSTOMER SUCCESS

Be more proactive and prevent churn

Prevent churn and proactively identify at-risk customers. Serve your customers faster by having a 360 customer view in your CRM.

Helping business & data teams collaborate at

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Eric Bloedorn

“We've been able to train folks who traditionally would write out a request form, send it to the BI team, and wait a few days to get their data. Now we've got analysts outside of the BI team, folks who aren't comfortable writing code or merging changes into our BI repo, that can set up their own connections to feed their operations tools out of our warehouse.”

Eric Bloedorn

Director of Product Management, Bold Penguin

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Prevent churn by proactively monitoring usage

Use your product data and metrics to reduce risk. By surfacing the usage data in your CRM and other tools, you can run reports or create automated alerts to notify your teams when there is a downward trend in usage so that they can take the best next actions to prevent churn.

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Prioritize support tickets

Prioritize and route customer support tickets based on customer usage and contract value. Make sure that your highest-value customers get the attention and support that they need with minimal latency.

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The single best 360° view of your customers‍

Your stack is composed of 10+ tools. Each one has data about your customers; none have the full picture. With Census, unify that siloed data into a bespoke 360° customer profile that stays in sync across all tools, so your team doesn’t have to go to 5 different places to understand their customers.

See why customer success teams ❤️ Census

Learn how Loom prioritized over 100K support tickets with plan data in Zendesk →

 
 

 

Learn how Atrium improved the efficiency of their customer success team →

 
 

Learn how Bold Penguin reduced their customer response time by 98%

 
 

Connect your favorite apps

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Learn how other customer success teams are using reverse ETL

Fast growing businesses like Canva, Notion, and Loom are unblocking their best people with best-in-class tooling. You can too.

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Census is the #1 Data Activation and Reverse ETL platform

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The G2 Leader in Reverse ETL, 9 quarters in a row
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Braze's Technology Partner of the Year 2023
Census Snowflake Partner of the Year
Snowflake's Partner of the Year 2024
#5
Best Software in 2023 (IT Infrastructure)
Leader in Snowflake's Modern Marketing Data Stack
Leader in Snowflake's Modern Marketing Data Stack
“Census is a big part of how we drive net new business and greatly reduce costs using data.”

Marc Stone VP of Data and Growth

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"My favorite tool in our martech stack!!"
Allison K.
Growth Marketing Manager
Mixpanel
"A fantastic tool that's only getting better"
Matthew C.
Marketing Measurement Lead
Canva
"Census has saved my day numerous times and they always go the extra mile"
Nikolas A.
Data Operations
Pleo
"A catalyst for strategic customer engagement and data-driven decision-making"
Lior S.
VP of Data
Drata
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From your data warehouse to your favorite apps. Without code or engineers.

Start using Census today by booking a demo with one of our experts.