Census

Sync your data warehouse to ChurnZero

Reverse ETL for ChurnZero

Enrich accounts and users with context from all of your internal customer data to calculate account health, prioritize support requests, and lead the customer journey.
Data Build Tool (dbt)
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What can you do with ChurnZero and Census?

  • Use product and billing data to dynamically route & prioritize conversations from your power users
  • Improve CSM productivity by displaying product usage metrics and increasing visibility without switching to another tool
  • Grow revenue and reduce churn with the most personalized customer experiences

Churn Risk Reduction

Use your product data and metrics to reduce risk. By surfacing the usage data in your CRM and other tools, you can run reports or workflows to notify your teams when there is a downward trend in usage so that they can take the best next actions to prevent churn.

360º Customer Profiles

Your stack is composed of 10+ tools. Each one has data about your customers; none have the full picture. With Census, unify that siloed data into a bespoke 360° customer profile that stays in sync across all tools, so your team doesn’t have to go to 5 different places to understand their customers.

Support Ticket Prioritization

Prioritize and route customer support tickets based on customer usage and contract value. Make sure that your highest-value customers get the attention and support that they need with minimal latency.

Learn how to connect ChurnZero and Census
Where can Census sync to in ChurnZero?
No items found.
Need help getting started with ChurnZero?
Connect with us and we'll help you get ChurnZero connected to Census in 30 minutes or less! In addition, we can answer any questions you have about the platform or what you can do with it. We've seen a lot of powerful use cases!

We've seen our ratio of support cases to customer drop, and our average response time drop pretty substantially.

Eric Bloedorn
Director of Product Management @ Bold Penguin
ChurnZero
features:

A single source of truth in all your tools

Census is the easiest way to share a consistent view of your data across your entire business.  Define your models, metrics, and business logic in your data warehouse and sync them to all your operational tools.

  • Create trust in consistent metrics
  • Automate confidently with clean data
  • Simplify your data integration strategy
  • Improve data security and visibility

From your warehouse to your favorite apps. Without code or engineers.

Start using Census today by booking a demo with one of our experts.