Census makes it easy to customize your Freshsales instance to your business.
360º Customer Profiles
Your stack is composed of 10+ tools. Each one has data about your customers; none have the full picture. With Census, unify that siloed data into a bespoke 360° customer profile that stays in sync across all tools, so your team doesn’t have to go to 5 different places to understand their customers.
Send the right message to the right person every time, all the time. Automatically educate and nurture self-serve users on features to create upsell opportunities, send periodic account overview emails, and trigger campaigns based on calculated metrics with up-to-date data.
Churn Risk Reduction
Use your product data and metrics to reduce risk. By surfacing product usage data in your CRM and other tools, you can run reports or workflows to notify your teams when there's a downward trend in usage so that they can take the best next actions to prevent churn.
You can export your account data depending on the data which you specifically need. You can configure it based on created date range, resources and export format.
It's all very simple and intuitive, even for me, and I don't have a technical background, I’m a sales guy.
Census is the easiest way to share a consistent view of your data across your entire business. Define your models, metrics, and business logic in your data warehouse and sync them to all your operational tools.