Enrich accounts in Kustomer with context from all of your internal customer data to calculate account health, prioritize support tickets and requests, and boost agent productivity.
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What can you do with Kustomer and Census?
- Use product and billing data to dynamically route & prioritize conversations from your power users
- Improve agent productivity by displaying product usage metrics next to tickets and increasing visibility without using another tool
- Leverage analytics and automation to personalize customer responses and segment tickets by feature usage
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Company APIs
Customers can be linked to companies. Explore the Kustomer API for more information on the Companies resource. app
Customer APIs
You can add a new customer and enter all relevant information for their profile from the main Kustomer page. You can also define Custom Attributes that will be available to all customers.
We've seen our ratio of support cases to customer drop, and our average response time drop pretty substantially.
Kustomer
features:
A single source of truth in all your tools
Census is the easiest way to share a consistent view of your data across your entire business. Define your models, metrics, and business logic in your data warehouse and sync them to all your operational tools.
- Create trust in consistent metrics
- Automate confidently with clean data
- Simplify your data integration strategy
- Improve data security and visibility
Take action with confidence
Get your free shirt with your free Census account. When you wear it, you’ll know that you're in with the likes of data visionaries at Notion, Mode, Canva, and Loom.
