Sync your data warehouse to Totango

Reverse ETL for Totango

Enrich accounts in Totango with context from all of your internal customer data to calculate account health, prioritize support tickets and requests, and boost agent productivity.
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What can you do with Totango and Census?

  • Use product and billing data to dynamically route & prioritize conversations from your power users
  • Improve agent productivity by displaying product usage metrics next to tickets and increasing visibility without switching to another tool
  • Grow revenue and reduce churn with the most personalized customer experiences
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Learn how to connect Totango and Census
Where can Census sync to in Totango?

User Attribute

Setting a user attribute is done using the format sdr_u.[attribute name]=[attribute value]. The account-id (sdr_o) and user-id (sdr_u) are mandatory:

Account Attribute

You can define any account attributes you want for filtering and segmentation purposes. In addition, Totango supports a number of named attributes for which it defines special functionality. Note: all attribute descriptions have a max limit of 100 characters.

Need help getting started with Totango?
Connect with us and we'll help you get Totango connected to Census in 30 minutes or less! In addition, we can answer any questions you have about the platform or what you can do with it. We've seen a lot of powerful use cases!

We've seen our ratio of support cases to customer drop, and our average response time drop pretty substantially.

Eric Bloedorn
Director of Product Management @ Bold Penguin

A single source of truth in all your tools

Census is the easiest way to share a consistent view of your data across your entire business.  Define your models, metrics, and business logic in your data warehouse and sync them to all your operational tools.

  • Create trust in consistent metrics
  • Automate confidently with clean data
  • Simplify your data integration strategy
  • Improve data security and visibility

From your warehouse to your favorite apps. Without code or engineers.

Start using Census today by booking a demo with one of our experts.