List of Subprocessors

Last updated: February 26th, 2024

To support delivery of our Services, Sutro Labs Inc. (dba Census) (“ Census”) may engage and use data processors with access to Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Master Subscription Agreement or superseding written agreement between Customer and Sutro Labs (the "Agreement").

The Data Subprocessors that Census utilizes can be categorized into two sets:

 

Core Data subprocessors

These Data Subprocessors apply to all customers who utilize the Census platform and are agnostic of product utilization. These subprocessors may process Customer Data as defined in the Census privacy policy.

Entity Name

Subprocessing Activity

Entity Country

Amazon Web Services, Inc.

Cloud Service Provider

USA or EU as selected by customers

Google, Inc.

Cloud Service Provider

USA or EU as selected by customers

 

Support Data Subprocessors

These Data Subprocessors apply to the end-users of the Census platform and are explicitly used for customer engagement, and analytic activities. These subprocessors never process Customer Data as defined in the Census privacy policy.

Entity Name

Subprocessing Activity

Entity Country

Channeled

Customer support

United States

Chilipiper

Customer support

United States

Clearbit

Marketing analytics

United States

Datadog

Cloud monitoring

United States

Dropbox

Cloud storage

United States

FullStory

Customer support

United States

Google Workspace

Email, file storage

United States

HelpScout

Customer support

United States

Hubspot

Customer relationship management

United States

Intercom

Customer support

United States

Mailgun

Transaction email provider

United States

PandaDoc

E-signature platform

United States

Posthog

Product analytics

United States

salesforce.com, inc. (Heroku)

Cloud Service Provider

United States

Segment

Customer Data Platform

United States

Slack

Customer support

United States

Snowflake Inc.

Data storage and analytics

United States

Stripe

Payment processor

United States

Zoom

Video conferencing provider

United States

Zendesk

Customer support

United States

 

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.

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