List of Subprocessors

Last updated Feb 24, 2021

To support delivery of our Services, Sutro Labs Inc. (dba Census) (“ Census”) may engage and use data processors with access to Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Master Subscription Agreement or superseding written agreement between Customer and Sutro Labs (the "Agreement").

The Data Subprocessors that Census utilizes can be categorized into two sets:

Core Data subprocessors

These Data Subprocessors apply to all customers who utilize the Census platform and are agnostic of product utilization. These subprocessors may process Customer Data as defined in the Census privacy policy.

Entity Name Subprocessing Activity Entity Country
salesforce.com, inc. (Heroku) Cloud Service Provider United States
Amazon Web Services, Inc. Cloud Service Provider United States
Google, Inc. Cloud Service Provider United States

Support Data Subprocessors

These Data Subprocessors apply to the end-users of the Census platform and are explicitly used for customer engagement, and analytic activities. These subprocessors never process Customer Data as defined in the Census privacy policy.

Entity Name Subprocessing Activity Entity Country
Clearbit Marketing analytics United States
Datadog Cloud monitoring United States
Dropbox Cloud storage United States
FullStory Customer support United States
Google Workspace Email, file storage United States
HelpScout Customer support United States
Hubspot Customer relationship management United States
Intercom Customer support United States
Mailgun Transaction email provider United States
PandaDoc E-signature platform United States
Segment Customer Data Platform United States
Slack Customer support United States
Snowflake Inc. Data storage and analytics United States
Stripe Payment processor United States
Zoom Video conferencing provider United States

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates

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Illustration of a data stack from multiple data sources.