List of Subprocessors

List of Subprocessors
Last updated: February 26th, 2024

To support delivery of our Services, Sutro Labs Inc. (dba Census) (“ Census”) may engage and use data processors with access to Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Master Subscription Agreement or superseding written agreement between Customer and Sutro Labs (the "Agreement").

The Data Subprocessors that Census utilizes can be categorized into two sets:

Core Data subprocessors

These Data Subprocessors apply to all customers who utilize the Census platform and are agnostic of product utilization. These subprocessors may process Customer Data as defined in the Census privacy policy.

Entity Name	Subprocessing Activity	Entity Country
Amazon Web Services, Inc.	Cloud Service Provider	USA or EU as selected by customers
Google, Inc.	Cloud Service Provider	USA or EU as selected by customers

Support Data Subprocessors

These Data Subprocessors apply to the end-users of the Census platform and are explicitly used for customer engagement, and analytic activities. These subprocessors never process Customer Data as defined in the Census privacy policy.

Entity Name	Subprocessing Activity	Entity Country
Channeled	Customer support	United States
Chilipiper	Customer support	United States
Clearbit	Marketing analytics	United States
Datadog	Cloud monitoring	United States
Dropbox	Cloud storage	United States
FullStory	Customer support	United States
Google Workspace	Email, file storage	United States
HelpScout	Customer support	United States
Hubspot	Customer relationship management	United States
Intercom	Customer support	United States
Mailgun	Transaction email provider	United States
PandaDoc	E-signature platform	United States
Posthog	Product analytics	United States
salesforce.com, inc. (Heroku)	Cloud Service Provider	United States
Segment	Customer Data Platform	United States
Slack	Customer support	United States
Snowflake Inc.	Data storage and analytics	United States
Stripe	Payment processor	United States
Zoom	Video conferencing provider	United States
Zendesk	Customer support	United States

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.

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