Product News

Support for Azure Synapse and Microsoft Dynamics 365 | Census

Katy Yuan
Katy Yuan June 24, 2022

Katy is a Product Marketing Manager at Census who loves diving into startups, SaaS technology, and modern data platforms. When she's not working, you can find her playing pickleball or Ultimate Frisbee.

Today, we’re excited to announce support for Azure Synapse, Microsoft’s cloud data platform, as a source for Census reverse ETL. We’re also releasing an integration with Microsoft Dynamics 365 as a destination, so customers can sync their source of truth to their CRM to deliver more engaging customer experiences.

What can I do with Census + Azure Synapse?

Azure Synapse Analytics is a cloud-based platform that blends analytics, data warehousing, and data integration into a single unified service.

✨ With Census + Azure Synapse, data and operations teams can sync all the modeled data in the warehouse into any business application, powering use cases such as:

  • 360º Customer Profiles: Unify siloed data into a bespoke 360° customer profile that stays in sync across all tools, so business teams don't have to go to 5 different places to understand their customers.
  • Lead and Account Scoring: Create scoring models using first-party data. Build Product Qualified Lead (PQL) or Marketing Qualified Leads (MQL) models, and use Census to sync it across sales, marketing, and success tools.
  • Personalized Campaigns: Send the right message to the right person every time, all the time. Automatically educate and nurture users to create upsell opportunities, send timely promotional emails, and trigger campaigns based on product usage metrics.

Get started by providing your JDBC credentials to Census via the Connections page, and check out the product docs for Azure Synapse for more information.

What can I do with Census + Microsoft Dynamics 365?

Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP) to help you connect with your customers and unlock business opportunities.

✨ With Census + Dynamics 365, data and operations teams can self-serve with data in the warehouse and automate workflows including:

  • Identifying Upsell Opportunities: A complete view of product usage gives reps the ability to recommend upsells based on user behavior patterns and have more authentic conversations that revolve around the customer’s real, demonstrated needs.
  • Lead Scoring and Routing: Surface high-activity accounts and assign them to sales reps when they pass lead scoring thresholds. Send new accounts to the right owner by automatically routing leads to account executives based on a configurable threshold and rules.
  • Real-Time Alerts: Use your product data and metrics to trigger CRM workflows. Monitor user behavior and alert account reps when there’s a downward trend in usage, or when a customer is ready to move to a higher tier plan.

Get started on the Census Connections page, where you can connect to Dynamics 365 via the OAuth authentication flow. Check out the product docs for Dynamics 365 for more information.

Leverage the Microsoft ecosystem

Census also supports syncing data and dynamic audience segments into Microsoft’s ads platforms:

Use Census Segments, our visual segment builder, to build audiences on your data warehouse and sync them to all your advertising and marketing tools. No CSV uploads or SQL required.

👉 To start doing more with your data, sync now with a free trial or chat with a data consultant.

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Sync data 100x faster on Snowflake with Census Live Syncs
Sync data 100x faster on Snowflake with Census Live Syncs

For years, working with high-quality data in real time was an elusive goal for data teams. Two hurdles blocked real-time data activation on Snowflake from becoming a reality: Lack of low-latency data flows and transformation pipelines The compute cost of running queries at high frequency in order to provide real-time insights Today, we’re solving both of those challenges by partnering with Snowflake to support our real-time Live Syncs, which can be 100 times faster and 100 times cheaper to operate than traditional Reverse ETL. You can create a Live Sync using any Snowflake table (including Dynamic Tables) as a source, and sync data to over 200 business tools within seconds. We’re proud to offer the fastest Reverse ETL platform on the planet, and the only one capable of real-time activation with Snowflake. 👉 Luke Ambrosetti discusses Live Sync architecture in-depth on Snowflake’s Medium blog here. Real-Time Composable CDP with Snowflake Developed alongside Snowflake’s product team, we’re excited to enable the fastest-ever data activation on Snowflake. Today marks a massive paradigm shift in how quickly companies can leverage their first-party data to stay ahead of their competition. In the past, businesses had to implement their real-time use cases outside their Data Cloud by building a separate fast path, through hosted custom infrastructure and event buses, or piles of if-this-then-that no-code hacks — all with painful limitations such as lack of scalability, data silos, and low adaptability. Census Live Syncs were born to tear down the latency barrier that previously prevented companies from centralizing these integrations with all of their others. Census Live Syncs and Snowflake now combine to offer real-time CDP capabilities without having to abandon the Data Cloud. This Composable CDP approach transforms the Data Cloud infrastructure that companies already have into an engine that drives business growth and revenue, delivering huge cost savings and data-driven decisions without complex engineering. Together we’re enabling marketing and business teams to interact with customers at the moment of intent, deliver the most personalized recommendations, and update AI models with the freshest insights. Doing the Math: 100x Faster and 100x Cheaper There are two primary ways to use Census Live Syncs — through Snowflake Dynamic Tables, or directly through Snowflake Streams. Near real time: Dynamic Tables have a target lag of minimum 1 minute (as of March 2024). Real time: Live Syncs can operate off a Snowflake Stream directly to achieve true real-time activation in single-digit seconds. Using a real-world example, one of our customers was looking for real-time activation to personalize in-app content immediately. They replaced their previous hourly process with Census Live Syncs, achieving an end-to-end latency of <1 minute. They observed that Live Syncs are 144 times cheaper and 150 times faster than their previous Reverse ETL process. It’s rare to offer customers multiple orders of magnitude of improvement as part of a product release, but we did the math. Continuous Syncs (traditional Reverse ETL) Census Live Syncs Improvement Cost 24 hours = 24 Snowflake credits. 24 * $2 * 30 = $1440/month ⅙ of a credit per day. ⅙ * $2 * 30 = $10/month 144x Speed Transformation hourly job + 15 minutes for ETL = 75 minutes on average 30 seconds on average 150x Cost The previous method of lowest latency Reverse ETL, called Continuous Syncs, required a Snowflake compute platform to be live 24/7 in order to continuously detect changes. This was expensive and also wasteful for datasets that don’t change often. Assuming that one Snowflake credit is on average $2, traditional Reverse ETL costs 24 credits * $2 * 30 days = $1440 per month. Using Snowflake’s Streams to detect changes offers a huge saving in credits to detect changes, just 1/6th of a single credit in equivalent cost, lowering the cost to $10 per month. Speed Real-time activation also requires ETL and transformation workflows to be low latency. In this example, our customer needed real-time activation of an event that occurs 10 times per day. First, we reduced their ETL processing time to 1 second with our HTTP Request source. On the activation side, Live Syncs activate data with subsecond latency. 1 second HTTP Live Sync + 1 minute Dynamic Table refresh + 1 second Census Snowflake Live Sync = 1 minute end-to-end latency. This process can be even faster when using Live Syncs with a Snowflake Stream. For this customer, using Census Live Syncs on Snowflake was 144x cheaper and 150x faster than their previous Reverse ETL process How Live Syncs work It’s easy to set up a real-time workflow with Snowflake as a source in three steps: