Product News

March recap: Sync logs, customer stories, integrations + sessions

Katy Yuan
Katy Yuan March 31, 2022

Katy is a Product Marketing Manager at Census who loves diving into startups, SaaS technology, and modern data platforms. When she's not working, you can find her playing pickleball or Ultimate Frisbee.

We’re springing into spring with new features like Sync History Logs (sneak peek!), self-service billing, a case study on how UpKeep uses customer health scores to reduce churn, new integrations including Notion, LinkedIn Ads, and Google Analytics, upcoming live sessions, G2 reviews, and more!

🎉 New Features

Sneak peek!

🗄 Sync History Logs

Full record-level observability for your operational analytics pipelines

Census writes detailed logs of each data point you’ve synced so you can audit, troubleshoot, and create alerts using the most granular information.

For folks on Business plans and above, opt-in for Sync History Logs here:

🔌 Census + Notion

A single source of truth for team collaboration

Using Census, business teams can sync trusted data from their warehouse to Notion tables for collaboration, reporting, and workflows.

  • OA use case: Sync product, billing, and customer data to Notion tables for pipeline reporting, financial forecasting, or campaign analysis.

See a demo in the blog

💳 Self-Service Billing Available Now

Upgrade your plan whenever you’re ready

We recently added a self-service billing portal so all you need is a credit card to upgrade! Before, you'd have to chat with the Census sales team to upgrade your plan to the next tier. Now – No human interaction needed, unless you want it.

Read more in the blog

⚙️ OA in Action

By creating a customer health score, and piping that directly into Salesforce, Ryan’s customer success team has a much better pulse on how customers are interacting with the product, and can engage in different types of conversations depending on the health score.

Learn more in the case study

Want to be featured? Apply here →

🔗 Connectors

New

Enhancements

See the changelog for improvements to Marketo, Pipedrive, Pardot, Segment, Heap, Customer.io, and Facebook.

🗓 Live Sessions

Upcoming - Register Now!

Marketing as a Data Product: Operational Analytics for Growth - Tuesday April 5th, 11 AM PDT

Join our Growth Manager Trevor Fox and Product Manager Jeff Sloan to learn about marketing as a data product and how to get consistent metrics across the entire customer journey, in every tool in your stack.

Why Reverse ETL? How Census works with your data ecosystem - Tuesday April 12th, 11 AM PDT

Join our Chief Product Officer Sean Lynch and Customer Data Architect Donny Flynn to learn the philosophy of Census in the Data Ecosystem, discuss best-of-breed data stacks, and best practices for data ecosystems.

See more: Census Events

Past Sessions - Click to watch on-demand

Leading with Operational Analytics

Hear from early adopters from Clearbit, Omaze, and Perpay on how they move their businesses at the speed of data with OA.

🤩 Share your thoughts about Census on G2

We recently launched our G2 profile and the amount of customer love, feedback, and suggestions has been amazing to see!

🙋 What is it? G2 is an independent review site, like Yelp for business software. All reviews are from verified users.

🎁 Review Census on G2, and we’ll send you a $25 gift card as a thank you!

Questions, concerns, feedback?

Join us on Slack in the OA Club or reach out through email. We’d love to hear from you!

P.S. We’re hiring! Join us 🥳

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Keeping Data Private with the Composable CDP
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Sync data 100x faster on Snowflake with Census Live Syncs
Sync data 100x faster on Snowflake with Census Live Syncs

For years, working with high-quality data in real time was an elusive goal for data teams. Two hurdles blocked real-time data activation on Snowflake from becoming a reality: Lack of low-latency data flows and transformation pipelines The compute cost of running queries at high frequency in order to provide real-time insights Today, we’re solving both of those challenges by partnering with Snowflake to support our real-time Live Syncs, which can be 100 times faster and 100 times cheaper to operate than traditional Reverse ETL. You can create a Live Sync using any Snowflake table (including Dynamic Tables) as a source, and sync data to over 200 business tools within seconds. We’re proud to offer the fastest Reverse ETL platform on the planet, and the only one capable of real-time activation with Snowflake. 👉 Luke Ambrosetti discusses Live Sync architecture in-depth on Snowflake’s Medium blog here. Real-Time Composable CDP with Snowflake Developed alongside Snowflake’s product team, we’re excited to enable the fastest-ever data activation on Snowflake. Today marks a massive paradigm shift in how quickly companies can leverage their first-party data to stay ahead of their competition. In the past, businesses had to implement their real-time use cases outside their Data Cloud by building a separate fast path, through hosted custom infrastructure and event buses, or piles of if-this-then-that no-code hacks — all with painful limitations such as lack of scalability, data silos, and low adaptability. Census Live Syncs were born to tear down the latency barrier that previously prevented companies from centralizing these integrations with all of their others. Census Live Syncs and Snowflake now combine to offer real-time CDP capabilities without having to abandon the Data Cloud. This Composable CDP approach transforms the Data Cloud infrastructure that companies already have into an engine that drives business growth and revenue, delivering huge cost savings and data-driven decisions without complex engineering. Together we’re enabling marketing and business teams to interact with customers at the moment of intent, deliver the most personalized recommendations, and update AI models with the freshest insights. Doing the Math: 100x Faster and 100x Cheaper There are two primary ways to use Census Live Syncs — through Snowflake Dynamic Tables, or directly through Snowflake Streams. Near real time: Dynamic Tables have a target lag of minimum 1 minute (as of March 2024). Real time: Live Syncs can operate off a Snowflake Stream directly to achieve true real-time activation in single-digit seconds. Using a real-world example, one of our customers was looking for real-time activation to personalize in-app content immediately. They replaced their previous hourly process with Census Live Syncs, achieving an end-to-end latency of <1 minute. They observed that Live Syncs are 144 times cheaper and 150 times faster than their previous Reverse ETL process. It’s rare to offer customers multiple orders of magnitude of improvement as part of a product release, but we did the math. Continuous Syncs (traditional Reverse ETL) Census Live Syncs Improvement Cost 24 hours = 24 Snowflake credits. 24 * $2 * 30 = $1440/month ⅙ of a credit per day. ⅙ * $2 * 30 = $10/month 144x Speed Transformation hourly job + 15 minutes for ETL = 75 minutes on average 30 seconds on average 150x Cost The previous method of lowest latency Reverse ETL, called Continuous Syncs, required a Snowflake compute platform to be live 24/7 in order to continuously detect changes. This was expensive and also wasteful for datasets that don’t change often. Assuming that one Snowflake credit is on average $2, traditional Reverse ETL costs 24 credits * $2 * 30 days = $1440 per month. Using Snowflake’s Streams to detect changes offers a huge saving in credits to detect changes, just 1/6th of a single credit in equivalent cost, lowering the cost to $10 per month. Speed Real-time activation also requires ETL and transformation workflows to be low latency. In this example, our customer needed real-time activation of an event that occurs 10 times per day. First, we reduced their ETL processing time to 1 second with our HTTP Request source. On the activation side, Live Syncs activate data with subsecond latency. 1 second HTTP Live Sync + 1 minute Dynamic Table refresh + 1 second Census Snowflake Live Sync = 1 minute end-to-end latency. This process can be even faster when using Live Syncs with a Snowflake Stream. For this customer, using Census Live Syncs on Snowflake was 144x cheaper and 150x faster than their previous Reverse ETL process How Live Syncs work It’s easy to set up a real-time workflow with Snowflake as a source in three steps: