Sync all of your internal customer data into Freshdesk in order to save time when responding to tickets or automatically prioritize messages when they come in
A contact is a customer or a potential customer who has raised a support ticket through any channel.
When multiple contacts from the same company contact you, it is better to group them into a company. This way, the tickets of the contacts can be mapped to the company. This also enables you to find an alternative person to call/email when a contact is unavailable.
Census is the easiest way to share a consistent view of your data across your entire business. Define your models, metrics, and business logic in your data warehouse and sync them to all your operational tools.
Once you define your models in dbt or in Census, you can sync them to all of the tools, so every team is using the same data to achieve their goals.
Focus on building a data stack and improving data quality, not writing custom code to integrate with Sales & Marketing tools. Census takes care of getting the data into the hands of your business team. No Engineering favors required.
Whether you sync 100 records or 100 million, we will keep your data in sync across your warehouse and your business tools. Census automatically navigates API failures and monitoring keeps you aware of worst case scenarios.
Elasticsearch is a distributed, RESTful search and analytics engine capable of addressing a growing number of use cases. As the heart of the Elastic Stack, it centrally stores your data for lightning fast search, fine‑tuned relevancy, and powerful analytics that scale with ease.
Freshdesk is a customer service software that utilizes intuitive ticketing, advanced automation, and simple self-service to help your team drive customer success. Freshdesk offers omnichannel support so that you can optimize the resolution process, promote teamwork, and achieve your CSAT goals.
"A fantastic tool that is only getting better."
“Like that infomercial rotisserie — you just set it and forget it”
“Census just works”
“An indispensable tool for BizOps and Go-to-market teams”
“Like that infomercial rotisserie — you just set it and forget it”
“Census just works”
“An indispensable tool for BizOps and Go-to-market teams”
“My favorite tool in our martech stack!!”
I used to develop reverse ETL systems with Python and Airflow for destinations like Eloqua, Mixpanel, Braze, Intercom, and Salesforce. Every destination requires different data types, formats, rate limits, and API requests. Census saves me from maintaining my custom code, so I can spend more time to optimize the system itself.
Census takes what the analytics team does out of static dashboards and into tools that the rest of the company uses, allowing us to actually deliver on the promise of being “data driven”.
"A fantastic tool that is only getting better."
Start using Census today by booking a demo with one of our experts.
