Sync all of your internal customer data into Freshdesk in order to save time when responding to tickets or automatically prioritize messages when they come in
Sync all of your internal customer data into Freshdesk in order to save time when responding to tickets or automatically prioritize messages when they come in
A contact is a customer or a potential customer who has raised a support ticket through any channel.
When multiple contacts from the same company contact you, it is better to group them into a company. This way, the tickets of the contacts can be mapped to the company. This also enables you to find an alternative person to call/email when a contact is unavailable.
Census is the easiest way to share a consistent view of your data across your entire business. Define your models, metrics, and business logic in your data warehouse and sync them to all your operational tools.
Once you define your models in dbt or in Census, you can sync them to all of the tools, so every team is using the same data to achieve their goals.
Focus on building a data stack and improving data quality, not writing custom code to integrate with Sales & Marketing tools. Census takes care of getting the data into the hands of your business team. No Engineering favors required.
Whether you sync 100 records or 100 million, we will keep your data in sync across your warehouse and your business tools. Census automatically navigates API failures and monitoring keeps you aware of worst case scenarios.
Tableau is a leading business intelligence tool recognized for its ability to make data exploration fast and easy. Report designers can create beautiful data visualization with a variety of chart types. This makes it a great tool for sharing data with professionals at any level in an organization. It also allows non-technical users to create customized dashboards. Sometimes visualization is the best way to share data but more often, data is more useful in the tools that people use every day.
Freshdesk is a customer service software that utilizes intuitive ticketing, advanced automation, and simple self-service to help your team drive customer success. Freshdesk offers omnichannel support so that you can optimize the resolution process, promote teamwork, and achieve your CSAT goals.
"A fantastic tool that is only getting better."
“Like that infomercial rotisserie — you just set it and forget it”
“Census just works”
“An indispensable tool for BizOps and Go-to-market teams”
Start using Census today by booking a demo with one of our experts.