Enrich accounts in Totango with context from all of your internal customer data to calculate account health, prioritize support tickets and requests, and boost agent productivity.
Enrich accounts in Totango with context from all of your internal customer data to calculate account health, prioritize support tickets and requests, and boost agent productivity.
You can define any account attributes you want for filtering and segmentation purposes. In addition, Totango supports a number of named attributes for which it defines special functionality. Note: all attribute descriptions have a max limit of 100 characters.
Setting a user attribute is done using the format sdr_u.[attribute name]=[attribute value]. The account-id (sdr_o) and user-id (sdr_u) are mandatory:
Census is the easiest way to share a consistent view of your data across your entire business. Define your models, metrics, and business logic in your data warehouse and sync them to all your operational tools.
Once you define your models in dbt or in Census, you can sync them to all of the tools, so every team is using the same data to achieve their goals.
Focus on building a data stack and improving data quality, not writing custom code to integrate with Sales & Marketing tools. Census takes care of getting the data into the hands of your business team. No Engineering favors required.
Whether you sync 100 records or 100 million, we will keep your data in sync across your warehouse and your business tools. Census automatically navigates API failures and monitoring keeps you aware of worst case scenarios.
With Athena, there’s no need for complex ETL jobs to prepare your data for analysis. This makes it easy for anyone with SQL skills to quickly analyze large-scale datasets. Athena is out-of-the-box integrated with AWS Glue Data Catalog, allowing you to create a unified metadata repository across various services, crawl data sources to discover schemas and populate your Catalog with new and modified table and partition definitions, and maintain schema versioning.
Totango is a Customer Success platform that helps businesses drive revenue growth, reduce churn, and scale customer experiences.
"A fantastic tool that is only getting better."
“An indispensable tool for BizOps and Go-to-market teams”
“Census just works”
“Like that infomercial rotisserie — you just set it and forget it”
Start using Census today by booking a demo with one of our experts.