How Guru saved its team 8 hours per week with Census
With Jamey Harman, Senior Analyst, Business Operations & Analytics
Before Census, Guru Technologies was limited by the size of their Business Operations & Analytics team. Every team wanted to make smart, data-driven decisions, but analysts could only generate so many custom reports in a week. Census helped that small team accomplish more — putting actionable data directly in front of reps, and streamlining their day-to-day operations.
Guru Technologies helps companies organize and streamline information. Today’s workplaces have a wealth of different knowledge-sharing platforms: email, Slack, intranet sites, Google Drive. Guru brings information from all of those platforms together so that employees can find it right away.
Results
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Customer Success Managers have immediate access to the data and metrics they need without leaving Salesforce.
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Automated syncs to Google Sheets save the Business Operations & Analytics team 8 hours per week on routine data tasks.
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Fewer data requests are sent to Data Engineers because the Business Operations & Analytics team can self-serve with Census.
"Census makes data a lot more accessible. Reps want to have the data they need immediately to be able to act on it. Now they can actually do that."
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No more engineering favors or tickets. Stop waiting weeks for customer data that will drive revenue.