Sync Microsoft Power BI to Freshdesk

Sync all of your Customer 360 data into Freshdesk to provide the best support, prioritize tickets, and optimize response time.

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Integration in Four Steps

Step 1: Connect

Step 2: Connect Freshdesk as a destination

You can connect to Freshdesk by creating an API key in Freshdesk and providing it to Census in an intuitive interface.

Step 3: Define the core data that matters for your business

Step 4: Schedule your sync

Choose your sync frequency with options to transfer data in real time, on a schedule, or triggered via our API.

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Where can you sync your in Freshdesk?

Company API

When multiple contacts from the same company contact you, it is better to group them into a company. This way, the tickets of the contacts can be mapped to the company. This also enables you to find an alternative person to call/email when a contact is unavailable.

API Docs

Contact

A contact is a customer or a potential customer who has raised a support ticket through any channel.

API Docs
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A single source of truth in all your tools

Census is the easiest way to share a consistent view of your data across your entire business. Define your models, metrics, and business logic in your data warehouse and sync them to all your operational tools.

  • Create trust in consistent metrics
  • Automate confidently with clean data
  • Simplify your data integration strategy
  • Improve data security and visibility

Helping business & data teams collaborate at

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Advantages of Census

Build once. Reuse everywhere.

Once you define your models in dbt or in Census, you can sync them to all your tools, so every team is using the same data to achieve their goals.

No more CSV files & Python scripts

Focus on improving data quality and collaboration, not writing custom code to integrate with Go-t0-Market tools. Census takes care of getting the data into the hands of your business team. No engineering favors required.

It just works. At scale.

Whether you sync 100 records or 100 billion, we will keep your data in sync across your warehouse and your business tools. Census automatically navigates API failures and monitors errors to keep you aware of worst case scenarios.

Data Activation Use Cases

Syncing from

Now you can use the data in for more than just analytics and BI. With Amazon you can operationalize your data across your entire customer data stack.

Learn how to use Census with 👉 our docs

Syncing to Freshdesk

Freshdesk is a customer service software that utilizes intuitive ticketing, advanced automation, and simple self-service to help your team drive customer success. Freshdesk offers omnichannel support so that you can optimize the resolution process, promote teamwork, and achieve your CSAT goals.

Learn how to use Census with 👉 our Freshdesk docs

Census connects to and syncs data to Freshdesk. With 200+ integrations (and counting!) and transparent pricing, it's never been easier to start operationalizing your data. This is what we like to call Reverse ETL.
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Census is the #1 Data Activation and Reverse ETL platform

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The G2 Leader in Reverse ETL, 9 quarters in a row
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Braze's Technology Partner of the Year 2023
Census Snowflake Partner of the Year
Snowflake's Partner of the Year 2024
#5
Best Software in 2023 (IT Infrastructure)
Leader in Snowflake's Modern Marketing Data Stack
Leader in Snowflake's Modern Marketing Data Stack
“Census is a big part of how we drive net new business and greatly reduce costs using data.”

Marc Stone VP of Data and Growth

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"My favorite tool in our martech stack!!"
Allison K.
Growth Marketing Manager
Mixpanel
"A fantastic tool that's only getting better"
Matthew C.
Marketing Measurement Lead
Canva
"Census has saved my day numerous times and they always go the extra mile"
Nikolas A.
Data Operations
Pleo
"A catalyst for strategic customer engagement and data-driven decision-making"
Lior S.
VP of Data
Drata

From your data warehouse to all your teams, customers, and apps.

Without code or CSVs.

Take action with data today. Book a demo with one of our experts.